Terms & Conditions
Read Our Service Terms And Conditions
Welcome to Deep Etched Images (DEI), we’re thrilled to have you here. Before you get into our Deep Etching Services, please take a moment to read through our terms and conditions. By using our Image Editing Services, you agree to these terms. So, let’s get started.
1. Acceptance of Terms
By accessing and using our deep etching services, you confirm that you accept these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Service Description
Our deep etched images service is designed to provide high-quality background removal and image enhancement for your eCommerce and other photography needs. We aim to deliver results that meet your expectations, but please note that outcomes may vary based on the complexity of the images provided.
3. Image Submission
When you submit images for editing, you must ensure that you own the rights to these images or have obtained the necessary permissions to use them. By uploading your images, you grant us permission to edit them for the purpose of providing our services.
4. Turnaround Time
We are flexible to process orders within 24 to 48 hours. However, turnaround times may vary based on the volume and complexity of the work. If we anticipate a delay, we’ll communicate with you as soon as possible.
5. Payment
We accept various payment methods for your convenience. Please ensure that your payment details are accurate to avoid any delays. For our regular customers, we may accept a monthly payment system.
6. Satisfaction Guarantee
Your satisfaction is our priority. If you’re not happy with the results, let us know within 7 days, and we’ll work to address your concerns. We want to ensure you’re pleased with your edited images.
7. Revisions
We offer unlimited revisions for each order. Specifics will be provided upon request. Please provide clear instructions for any changes you wish to make.
8. Copyright and Ownership
Once payment is completed, you will retain ownership of the edited images. However, we will not use the edited images for portfolio purposes or marketing without your permission.
9. Privacy and Security
We take your privacy seriously. Your images and personal information will be kept confidential and secure. We do not sell or share your data with third parties without your consent.
10. Limitation of Liability
While we aim for excellence, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount you paid for the services rendered.
11. Changes to Terms
We may update these terms and conditions from time to time. Any changes will be posted on this page, and your continued use of our services after such changes constitutes your acceptance of the new terms.
12. Governing Law
These terms are governed by the laws of Australia. Any disputes arising from these terms will be handled in accordance with Australian law.
13. Contact Us
If you have any questions or concerns regarding these terms, please reach out to us at info[at]deepetchedimages.com.au. We’re here to help.
Thank you for choosing Deep Etched Images for your deep etching needs. We look forward and it will be pleasure to working with you.